(Coming Soon) Sales 101 and What you Need to Know about Client Servicing

Category Professional Development

Overview

Sales 101 and Client Servicing: Building Value-Driven Relationships That Convert

Audience: Early-career sales professionals, entrepreneurs, client-facing staff

Delivery Mode: Interactive online session (Zoom/Teams) or recorded

Learning Objectives

By the end of this session, participants will:

Deepen self-awareness about their money mindset and how it impacts sales.
Understand how to identify client needs and offer value through a "freemium" approach.
Learn how to leverage free talks and consultations to generate leads.
Practice the ABC (Always Be Closing) mindset authentically.
Gain skills in asking high-impact, client-centered questions to build long-term trust.

Course Outline [0–10 min] Welcome & Context Setting

[10–25 min] Module 1: What's Your Relationship with Money?

- Brief guided reflection: "What did you learn about money growing up?"
- Journaling: How do our beliefs about money affect the way we sell?
- Mini-lecture: Scarcity vs. Abundance Mindset in Sales
- Key takeaway: You are not selling for your worth — you're offering value.

[25–45 min] Module 2: Client-Centered Sales – What Do They Really Want?

[45–65 min] Module 3: Give Value First — FreeMium, then have a Call to Action

Framework: The Freemium Strategy
- Ask smart questions
- Reflect value
- Offer insights without pressure
What is "Free Consultation / Freemium"

[65–80 min] Module 4: The ABC Mindset — Always Be Closing (with Integrity)

[80–90 min] Wrap-Up & Final Q&A

Prompt: "What support do you need to succeed in your sales journey?"
Group reflection: "What was your biggest insight today?"
Next Steps:
- Free Talk Challenge: Schedule and deliver one free session this month
- Personal ask: Who are your next 5 people to offer value to?
- Sign-up for the Level 1 course!

Overview