Terms of Service
In availing the video lectures of UpskillNowPH, the Learner consents to the following terms and conditions in relation to the access and use of the UpskillNowPH platform, the products and services therein, and the associated computer software and programs used to run UpskillNowPH:
1. The Learner acknowledges that UpskillNowPH’s products and services, including video lectures, are facilitated online. The Learner therefore is responsible in ensuring that he, she, or they/them has the proper hardware and software requirements, along with internet access, to be able to access and use UpskillNowPH products and services, including video lectures.
2. The Learner acknowledges and agrees that in providing products and services, UpskillNowPH shall collect and store data and information in exchange for granting access and use of UpskillNowPH’s products and services, including video lectures.
3. The Learner grants and permits access to collect and store technical data and information received by UpskillNowPH in the course of providing products and services, including video lectures. Technical data and information shall include, but is not limited to, Internet Protocol (‘IP’) address, hardware and software details, Pixel Tags, Metadata, and Cookies.
4. The Learner likewise grants and permits access to collect and store personal data and information received by UpskillNowPH in the course of providing products and services, including video lectures. Personal data and information shall include, but is not limited to full name, username, physical address, e-mail address, phone number, government issued identification card, and credit/debit card details.
5. The Learner warrants the authenticity, accuracy, and veracity of both the personal and professional data and information he, she, or they/them provided to UpskillNowPH, and hereby affirms that the same are true and correct for all legal intents and purposes that such data and information may serve.
Consequently, if such data and/or information provided to UpskillNowPH are found to be inaccurate, misrepresented, false, or fraudulent, UpskillNowPH shall not be responsible for any damage, liability, loss, or any other consequence that the Learner may incur as a result of these inaccuracies, misrepresentations, or falsities. In addition, the same shall not be a ground for any refund.
6. The Learner permits UpskillNowPH to use all collected data and information to assist in the administering, monitoring, improving, enhancing, managing and regulating by UpskillNowPH of its offered products and services, including video lectures.
7. UpskillNowPH commits to not disclose any of the collected data and information received from the Learner to any third party except if such disclosure is demanded by a governmental or regulatory body, mandated by subpoenas or court orders, or necessary for any other legal purpose.
8. The Learner acknowledges that UpskillNowPH has placed security measures for the protection of the products and services in its platform. Nonetheless, the Learner acknowledges that UpskillNowPH cannot fully ensure the reliability and security for its products and services in anticipation of any security and/or data breach of its system. In the event of a security and/or data breach, UpskillNowPH shall not be responsible and incur any liability for any unauthorized access or use by any third party of the breached data and information of the Learner.
9. The Learner acknowledges that downtime, unanticipated or anticipated, may be expected in the access and use of UpskillNowPH’s offered products and services, including video lectures, and may be due to any of the following reasons:
- Unanticipated power outages, system failures, malfunctions or other interruptions outside the control of UpskillNowPH;
- Conduct of maintenance, scheduled or otherwise;
- Security breach, data breach, or any other breach that may, upon UpskillNowPH’s own determination, create risk if continued access and use the platform is allowed;
- For legal or regulatory reasons; and
- In case that the products and services, including video lectures, be thereafter be prohibited by law.
The Learner hereby acknowledges and agrees that UpskillNowPH shall not be liable for any damage, liability, loss, or any other consequence that the Learner may incur arising from abovementioned downtime causes and such is not a valid reason to demand for a refund. In any case, UpskillNowPH aims to keep such downtime period to a minimum.
10. The Learner acknowledges that UpskillNowPH and/or its roster of Lecturers are the owner of all materials, trademarks, and other intellectual properties made available to the Learner through his, her, or their access and use of UpskillNowPH’s offered products and services, including video lectures. As such, the Learner agrees that posting, modifying, copying, reproducing, republishing, selling, sub licensing, uploading, broadcasting, making available, disseminating, or distributing, in whatever form or manner, directly or indirectly, to any third party is strictly prohibited.
Consequently, in the event that the Learner commits any of the abovementioned prohibited acts, the Learner consents to the following:
– UpskillNowPH shall automatically suspend and revoke the Learner’s access and use of UpskillNowPH’s platform and its offered products and services, including video lectures;
– UpskillNowPH shall ban the Learner from future access and use of the UpskillNowPH’s platform and its offered products and services, including video lectures; and
– The Learner shall not be entitled to any refund for all payments made;
This is without prejudice to UpskillNowPH’s right to exhaust all legal remedies available to it, including but not limited to pursuing civil, administrative or criminal actions, in order to protect its rights.
11. UpskillNowPH reserves the right, at its sole discretion, to modify or replace any part of these Terms of Service. A Learner’s continued access and use of UpskillNowPH’s platform and its offered products and services, including video lectures, after changes to the Terms of Service have been made, shall constitute as implied consent and acceptance.
UpskillNowPH offers live, real-time educational sessions facilitated by qualified Educators. The Learner acknowledges and consents to the following terms and conditions regarding live sessions:
12. Educator Standards and No-Show Policy
– UpskillNowPH ensures that Educators shall appear on time, fully prepared, and maintain professional conduct during all scheduled live sessions.
– If an Educator fails to appear within 5-15 minutes of the scheduled session start time, the Learner shall be notified immediately on the live platform.
– Upon Educator no-show, the Learner’s live session shall automatically be rescheduled to the same day and time in the following week (e.g.,
if a Tuesday session is missed, it will be rescheduled for the following Tuesday at the same time).
– Session notes or summary shall be provided by the Educator within 24 hours after the live session concludes.
– No refund shall be issued for Educator no-shows.
13. Learner Absence and Recording Access
– If the Learner is unable to attend a scheduled live session, a recording of the session shall be made available within 24 hours after the session concludes.
– The Learner shall have 30 days from the recording availability date to watch the full recording.
– If the Learner opts to use the recording in lieu of live attendance, the Learner must still complete all required assessments or quizzes to earn certification
– No refund shall be issued if the Learner fails to attend the live session.
14. Platform Technical Failures
– In the event that UpskillNowPH’s platform servers crash or experience technical failure, the Learner will be offered the following remedies at UpskillNowPH’s sole discretion:
- The live session will be rescheduled at a mutually agreed date and time, or the Learner will be granted 1 month recording access.
- No refund will be issued for platform-related technical failures.
15. Learner Technical Issues
– If the Learner experiences technical issues such as WiFi failure, device crashes, or connectivity problems that prevent attendance, the Learner will have recording access for 30 days.
– The Learner is not eligible for a refund due to technical issues on the Learner’s end.
16. Payment Methods and Billing
– UpskillNowPH accepts payment through PayMaya, GCash, and other authorized banking methods.
– Payment is charged immediately upon booking. A confirmation email will be sent to the Learner.
– If the Learner is charged twice due to a mistake, the Learner must email connect@upskillnow.ph with transaction references within 24 hours. UpskillNowPH will process the refund within 5-7 days.
Legal Notice
QT SOLUTIONS CORPORATION (“QT Solutions”), a corporation duly organized and existing under and by virtue of the laws of the Philippines, and the entity operation UpskillNowPH, has exerted all efforts to ensure that all information found in the UpskillNowPH platform are reliable. However, the accuracy of any information is not warranted or guaranteed.
QT Solutions reserves the right to make the necessary changes, without prior notice, to any and all information relayed in the video lectures uploaded in the UpskillNowPH platform and QT Solutions is not responsible for such error or omission.
The posting, modifying, copying, reproducing, republishing, selling, sub licensing, uploading, broadcasting, making available, disseminating, or distributing, in whatever form or manner, directly or indirectly, to any third party of any and all video lectures uploaded in the UpskillNowPH platform is strictly prohibited.
The individual lecturers in UpskillNowPH is hereby understood to be the exclusive intellectual property owner of the video lectures it produced, as well as the exclusive intellectual property owner of the contents of said video lectures. In case any of the video lectures contain materials in which third parties have proprietary rights, including logos or brand names that are the trademarks of third parties, QT Solutions disclaims any liability with regard to infringement of such third parties’ rights.