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(Coming Soon) Sales 101 and What you Need to Know about Client Servicing
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Overview
Overview
Sales 101 and Client Servicing: Building Value-Driven Relationships That Convert
Audience: Early-career sales professionals, entrepreneurs, client-facing staff
Delivery Mode: Interactive online session (Zoom/Teams) or recorded
Learning Objectives
By the end of this session, participants will:
Course Outline
[0–10 min] Welcome & Context Setting
[10–25 min] Module 1: What's Your Relationship with Money?
[25–45 min] Module 2: Client-Centered Sales – What Do They Really Want?
[45–65 min] Module 3: Give Value First — FreeMium, then have a Call to Action
[65–80 min] Module 4: The ABC Mindset — Always Be Closing (with Integrity)
[80–90 min] Wrap-Up & Final Q&A
- Deepen self-awareness about their money mindset and how it impacts sales.
- Understand how to identify client needs and offer value through a "freemium" approach.
- Learn how to leverage free talks and consultations to generate leads.
- Practice the ABC (Always Be Closing) mindset authentically.
- Gain skills in asking high-impact, client-centered questions to build long-term trust.
- Quick icebreaker: "If you were a product, what would your tagline be?"
- Overview of objectives & flow
- Framing the training: Selling ≠Pushing → Selling = Serving
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- Brief guided reflection: "What did you learn about money growing up?"
- Journaling: How do our beliefs about money affect the way we sell?
- Mini-lecture: Scarcity vs. Abundance Mindset in Sales
- Key takeaway: You are not selling for your worth — you're offering value.
- Mindset shift: Stop selling features, start listening for needs.
- Importance of Listening and Asking Questions
- Framework: The Freemium Strategy
- Ask smart questions
- Reflect value
- Offer insights without pressure
- What is "Free Consultation / Freemium"Â
- Debunking the myth: Closing ≠Pressuring
- ABC = Always Be Connecting, Clarifying, and Converting
- Tools: Soft closes and call-to-action phrases
- Prompt: "What support do you need to succeed in your sales journey?"
- Group reflection: "What was your biggest insight today?"
- Next Steps:
- Free Talk Challenge: Schedule and deliver one free session this month
- Personal ask: Who are your next 5 people to offer value to?
- Sign-up for the Level 1 course!
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